Meet and Greet

Make your First Impressions Count


Look Good

  • Be well dressed

  • Have good posture and body language

  • Have good eye contact

  • Wear a name badge


Feel Good

  • Smile

  • Give off good energy

  • Have Confidence

  • Have a firm handshake


Smell Good

  • Wear Deodorant

  • Have Fresh breath


Listen Well

  • Remember the customer’s name

  • Listen Actively


People buy from people they like so it is imperative to make a good first impression.

Be aware of your own and customers body language.

Establish Rapport – Find Common Ground


Online Resources

Building Rapport – Tony Robbins

Mark Wayshak

I’m Just Looking

Overcoming Meet & Greet Obstacles

Improving Your Meet & Greet


Mark Stonebridge

Dealership Coach

Bridge the Gap between Planning and Performance


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