Meet and Greet
Make your First Impressions Count
Look Good
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Be well dressed
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Have good posture and body language
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Have good eye contact
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Wear a name badge
Feel Good
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Smile
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Give off good energy
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Have Confidence
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Have a firm handshake
Smell Good
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Wear Deodorant
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Have Fresh breath
Listen Well
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Remember the customer’s name
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Listen Actively
People buy from people they like so it is imperative to make a good first impression.
Be aware of your own and customers body language.
Establish Rapport – Find Common Ground
Online Resources
Building Rapport – Tony Robbins
Mark Wayshak
I’m Just Looking
Overcoming Meet & Greet Obstacles
Improving Your Meet & Greet
