Vehicle Delivery Process The purchase of a vehicle is generally the second biggest purchase most people ever make. While salespeople deliver cars every day, the customer may only pick...
Business Manager Introduction The performance of the F&I department is critical to overall dealership profitability. Dealerships need to develop sales procedures that maximise the finance and insurance opportunity on...
Improving Aftermarket Performance With the highly competitive nature of new car sales, the effect third party websites (ie. Carsales) has had on used car sales, and ASIC’s focus on...
